Terms of Service

Skavora measures how AI assistants talk about brands. By running a check you confirm you're happy for the details you enter to be used to run that check, as described in our Privacy Policy. The free check is provided as-is, with fair-usage limits on how often you can scan.

Reports measure what AI engines said at the moment of your scan. AI answers vary between runs, engines change their behaviour, and a score is a snapshot, not a guarantee of future visibility, traffic or sales. Where a scan can't complete cleanly the report says so; use partial results accordingly. The reports are information to act on, not professional advice.

The full multi-engine report is a one-time purchase of £9.99 per brand, no subscription, no recurring charge. Payment is processed by Stripe. If your paid scan fails to produce a usable report, email us and we'll re-run it or refund you. We don't charge for reports that didn't deliver, and that is separate from the refund below, which you can use whether or not anything went wrong.

If you are not happy with your report, email us within 14 days of buying it at hello@skavora.io and we will refund you in full. You do not need to give a reason, and you do not need to have left the report unopened. Refunds go back to the card you paid with, with nothing deducted.

This is the same 14 days consumer law gives you on a distance purchase. We could ask you to sign it away at checkout, because a report starts running the moment you come back and the law lets us. We would rather not: it makes for a worse checkout and a worse product, and we would refund an unhappy customer anyway.

The 3-scan bundle works the same way, with the arithmetic spelled out: a bundle you have not used at all refunds in full at £25. Otherwise each unused scan refunds at £8.34, rounded in your favour, and scans you have already run are simply yours. Unused scans never expire, so you are never forced to choose between using one and losing one.

Don't attempt to overwhelm the service, scrape it at scale, resell scans without agreement, or use it to measure brands as part of anything unlawful. We may rate-limit or block usage that degrades the service for others.

To the fullest extent permitted by law, Skavora is not liable for indirect or consequential losses arising from use of the service or reliance on a report. Our total liability in respect of a paid report is capped at the amount you paid for it. Nothing in these terms limits liability that cannot lawfully be limited.

We may update these terms as the product evolves; the date at the top reflects the latest revision. Continued use after a change means the updated terms apply.

Questions about these terms: hello@skavora.io.